Privacy Policy

This Privacy Policy explains how Arcticvibe ("we", "us") collects, uses, and protects information when you visit arcticvibe.online or place an order. By using the site, you agree to the practices described here.

Information We Collect

When you place an order we collect your name, email address, shipping address, and payment details. Payments are processed by Shopify and its payment partners; we never see or store your full card number. We also collect basic device and usage data through cookies to keep the cart working and understand which pages help customers most.

How We Use Information

We use your information to process orders, send shipping confirmations and tracking, answer support questions, and, if you opt in, send occasional email updates about new products or restocks. You can unsubscribe from marketing email at any time by clicking the link in any message.

Sharing

We share order details with our shipping carriers so your parcel arrives, and with Shopify, which powers our storefront and checkout. We do not sell or rent personal information to anyone.

Cookies

Essential cookies keep your cart and session working. Analytics cookies help us improve the store. You can block cookies in your browser, though the cart and checkout need essential cookies to function.

Your Rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email support@arcticvibe.online and we will respond within 30 days.

Contact

Questions about this policy: support@arcticvibe.online or +1 (518) 584-5239, or write to Arcticvibe, 4157 N Paulina St, Chicago, IL 60613.